PMS Referent

About the Position:

Post marketing surveillance
Do you have a keen eye for detail and the capacity to learn quickly? Come join our PMS team! We are seeking a dedicated and detail-oriented Post Marketing Surveillance Referent to join our PMS team on the QA department. This role involves monitoring the safety and efficacy of our products post-market release. By meticulously analyzing and reporting adverse events, you will contribute significantly to protecting patient health and maintaining regulatory compliance. 

What responsibilities will you have?

  • Sorting and processing returned products (used/non-used goods) on the Priority system

  • Inspection of non-used goods returns.

  • Identifying exceptional cases and reporting them to the team leader.

  • Handling field actions/possible field actions.

  • Filling and documenting internal forms.

  • Communication, when needed, with sales departments, R&D, QE etc. regarding field safety notifications or recalls.

  • Examining reporting requirements for authorities.

  • Tracking and monitor PMS KPI's.

  • Opening ECO as needed and updating procedures.

You will be a perfect fit for this role if you meet the following requirements:
Critical Knowledge and Qualifications:

  • Bachelor's degree- advantage.
  • QA experience- advantage.
  • Problem solving skills.
  • Being able to assess possible solutions, while receiving a moderate level of guidance & instructions.
  • Quick learning about our company, our customers & internal processes.
  • Requires expanded conceptual knowledge in own discipline and broadens capabilities. 
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
  • Strong written and verbal communication skills in English.
     

Critical Skills/technical know-how:

  • Solid Works, PDM vault.
  • Ability to write experimental reports in English.
  • Ability to read and understand scientific studies in English.

Critical Experience:

  • Experience as a CNC machining operator or plastic molding operator.

By combining these skills, you will be instrumental in ensuring the safety and efficacy of our products!